To say that yelp! and it’s notorious review filter are polarizing the community is perhaps an understatement. Many consumers have become quite dependent on the reviews presented by yelp! to drive their buying decision when it comes to restaurants, and many other markets where the customer experience is a key factor.
Business owners may not agree that the yelp! reviews provide accurate insight for consumers. Just Google “yelp review filter” and you will see listings for websites such as “yelp-sucks.com” where business owners are invited to share cases where they feel they have fallen victim to the discretion of the yelp! filter. At least one business owner felt the need to fight back with legal action. According to a recent article in Forbes, we will need to come to terms with the yelp! filter because it is has survived this initial salvo.
So how do you prevent the yelp! filter from devastating your business by displaying only the review from the one customer you had last year who did not walk away completely satisfied? We firmly believe that companies like “ShoutAboutUs.com“ have the right idea. ShoutAboutUs.com offers a service that can help you encourage all of your clients to take a moment and share their experience on yelp!
Not all of the friendly reviews will make it past the yelp! filter, but if you have a constant stream of honest reviews being posted by satisfied customers, some of them are bound to grace your profile page. This way, an occasional review by an unhappy camper is tempered by lots of positive reviews that reflect the fine quality experience you offer.
How does the ShoutAboutUs.com program work? ShoutAboutUs.com simply helps you to make it easier for your customers to post a review. They also help you to let your customers know how much it would mean to you if they do so.
ShoutAboutUs.com heard that the Web Handyman was singing their praises, so they sent me a coupon code that I can share with you to save you money when you sign up for their service. Please enter coupon code bf100 in the sign-up area for a nice little savings.
The Web Handyman